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TERMS & CONDITIONS

TERMS & CONDITIONS

Last updated: [insert date]

Welcome to the Mustards Restaurant, Taproom & Wine Bar website. By accessing or using this site, placing an order, or visiting our restaurant, you agree to the following Terms & Conditions. If you do not agree with these terms, please discontinue use of the website and our online services.

1. General Use of the Website

This website is provided for informational, ordering, and reservation purposes. You agree to use the site in a lawful manner and not to disrupt or attempt to compromise the security or functionality of the site.

Content on this site, including menus, pricing, availability, and photos, may change at any time without notice.

2. Online Ordering & Pre-Orders

Mustards offers online ordering for food items, charcuterie boards, desserts, and seasonal holiday pre-orders. By placing an order, you agree to provide accurate contact and payment information.

2.1 Order Changes & Cancellations

• Orders may be modified or canceled only within the time window displayed during checkout or as stated on the preorder page.
• Certain items, including holiday trays and specialty desserts, may be non-refundable once preparation has begun.
• Mustards reserves the right to refuse or cancel orders due to availability, errors in product information, or suspected misuse.

2.2 Pricing & Availability

Prices, ingredients, portion sizes, and availability may change without prior notice. Online pricing may differ from in-store menu pricing.

3. Alcohol Sales & Age Requirements

Mustards is a taproom and wine bar, and alcohol is available for purchase in person only, and only to guests 21 years of age or older with valid identification.

• Alcohol cannot be purchased or delivered through online ordering.
• Staff may request ID at any time and may refuse service to anyone who cannot provide proper identification or appears intoxicated.
• Guests are responsible for complying with all applicable alcohol laws in the State of Ohio.

4. Reservations (The Kitchen Table)

Reservations for The Kitchen Table are subject to availability and may require a deposit, minimum spend, or advance notice as outlined on the reservation page.

Mustards reserves the right to:
• Update reservation requirements and policies at any time
• Cancel reservations due to emergencies, weather, or operational needs
• Refuse service for inappropriate behavior or safety concerns

5. Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash except where required by law. Lost or stolen gift cards cannot be replaced.

6. Allergies & Dietary Information

While Mustards makes every effort to accommodate dietary preferences, we cannot guarantee that any menu item is completely free of allergens including dairy, nuts, soy, gluten, or other ingredients.

Guests with severe allergies should notify staff before ordering.

7. Intellectual Property

All logos, branding, text, menu descriptions, and images on this site are the property of Mustards Restaurant and may not be copied, reproduced, or redistributed without written permission.

8. Third-Party Services

This website may connect to external services such as:
• Wix (website hosting)
• Online ordering platforms
• Payment processors
• Social media platforms

Each third-party service is governed by its own terms and privacy policy. Mustards is not responsible for the practices of external services.

9. Limitation of Liability

Mustards Restaurant, Taproom & Wine Bar is not liable for:
• Website downtime or errors
• Incorrect pricing or menu descriptions
• Delays in order fulfillment caused by circumstances beyond our control
• Any damages arising from the use or inability to use this site or its online ordering features

Use of the website is at your own risk.

10. Changes to These Terms

Mustards may update these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

11. Contact Information

For questions about these Terms, reservations, or online orders, contact:

Mustards Restaurant, Taproom & Wine Bar
150 S Broadway St
New Philadelphia, OH 44663
330-602-5702

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